How Important Is Software Technology In the Healthcare Industry?

Just like any other industry, the healthcare sector is also undergoing tremendous change due to technological advancements. Software technology development in the medical industry has allowed physicians to diagnose and treat patients more efficiently and save valuable human lives. This technological disruption has also brought about more efficiency in the way medical transcription services are provided.

Cloud-based solutions are a major technological advancement that is utilized effectively by healthcare entities also. Strong cloud storage systems ensure HIPAA compliance, meet the security standards, assures data safety and safeguard medical data. Technology has also helped improve communications and automate appointment reminders. It has provided e-learning portals to keep staff aware of the latest procedures and processes, and social media style internal communication tools to share medical intelligence and plug staff absences quickly.

According to a recent study, the market value of global healthcare information software will reach $29.9 billion by 2023, with a compound annual growth rate of 7.4% between 2018 and 2023. The major advantages offered by advanced technology include the following.

  • Sharing knowledge: According to Emergency Physicians of the Rockies in Colorado, sharing information about the latest healthcare procedures and medical intelligence by emails or by making it searchable on digital workplace was not effective since all staff were not reading it. Administrator Betsy Coldren says that the content contains vital clinical process information, and changes and announcements that are important for patient care. The content is sent out every couple of weeks to physicians and physician assistants To make sure that everyone read the information, “Required Read” was introduced. This new solution alerts staff about the new medical intelligence. When they can access the latest treatment protocols, check how to use electronic medical records to admit a patient to the trauma service week, read the organization’s journal club articles, see algorithms for the treatment of sepsis or the procedure for transferring a high-risk obstetrical patient from one emergency department to another quickly, it ensures good treatment and peace of mind.
  • Better communication: A pediatrician and business owner at Lincoln Pediatric Group in Nebraska, Dr. Phil Boucher, consults about 30,000 patients a year. Advanced software helps his office improve communication between staff and healthcare providers and prevent wastage of time. Before implementing the internal messaging system, nurses would circle around in the hospital looking for the right person or physicians. But now if anyone needs any help then they can use the internal message system and need not waste time looking for someone. This system also helps in improving morale and culture in the healthcare unit.  
  • Better monitoring: Revere Health has more than 100 clinics in the states of Utah, Arizona and Nevada. They developed their own in- house software to automate data collection and analysis so it could meet quality metrics set by the government and insurance companies which are important to estimate future healthcare cost of patients. According to COO Christopher Steen, technology has enhanced healthcare operations and improved the staff’s ability to meet quality metrics and risks stratify patients appropriately. He also added that the technology has helped in saving over $30 million since 2015 and also minimized physician burnout.
  • Compliance and training: In Minnesota, Vitreo Retinal Surgery converted its system to a digital workplace.  Earlier they relied on emails and printouts for policies, procedures and compliance. This old system led to outdated information that was difficult to be access. But today, information is now refreshed and people have access to updated data. It may be difficult to get a grip of the new system in the beginning but with training through shared documents, checklists and videos that live in the e-learning area of their digital workplace, that can be accessed from anywhere by smartphone helps the  staffs improve  the existing process.

Software technology has transformed the healthcare sector greatly. From diagnosis to administration, technological advancements have improved the efficiency and productivity of healthcare providers. It has also transformed processes such as medical transcription. Today, with the EHR system, physicians and other healthcare professionals can ensure accurate documentation using medical transcription services. They use HL7 interface which provides the framework for integrating, sharing and retrieval of EHR. It provides an encrypted and secure means of transferring files. Outsourcing to a reliable medical transcription company will help providers maintain their valuable patient data accurately and precisely. 


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